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PRIVACY POLICY

1. Introduction

This Privacy Policy explains how Ceres Air, Inc. (“Ceres Air,” “we,” “us,” or “our”) collects, uses, stores, and protects personal information and operational data generated through Ceres Air hardware, software, and services.

By using Ceres Air products, you consent to the practices described in this Policy.


2. Information We Collect

2.1 Personal Information

- Name

- Email address

- Phone number

- Account credentials


2.2 Operational Data

- Flight logs

- Telemetry

- GPS coordinates

- Payload usage

- Chemical application data

- Sensor data

- Maintenance records


2.3 Device & Technical Data

- IP address

- Device identifiers

- App usage analytics

- Crash logs

- Firmware versions


2.4 Location Data

Collected when required for flight operations, mapping, or regulatory compliance.


3. How We Use Information

We use information to:

- Provide and improve products and services

- Enhance safety and reliability

- Analyze performance and usage

- Comply with legal and regulatory obligations

- Provide customer support

- Develop new features and technologies


4. Data Sharing

Ceres Air may share data with:

- Service providers (cloud hosting, analytics, support)

- Regulatory authorities when legally required

- Emergency responders when safety is at risk

- Enterprise customers (for fleet management)


Ceres Air does **not** sell personal data.


5. Data Retention

Data is retained only as long as necessary for operational, legal, or regulatory purposes.

Users may request deletion where permitted by law.


6. Data Security

Ceres Air uses industry‑standard security measures to protect data, including encryption, access controls, and monitoring.

No system is completely secure, and Users operate at their own risk.


7. International Transfers

Data may be processed in countries outside the User’s jurisdiction.

Ceres Air implements safeguards consistent with applicable law.


8. User Rights

Depending on jurisdiction, Users may have rights to:

- Access personal data

- Correct inaccurate data

- Request deletion

- Restrict processing

- Export data


Requests may be submitted to: [Insert Contact Email]


9. Children’s Privacy

Ceres Air products are not intended for children under 16.

We do not knowingly collect data from minors.


10. Changes to This Policy

Ceres Air may update this Policy at any time.

Continued use constitutes acceptance.


11. Contact Information

Ceres Air, Inc.

2265 116th Ave NE, Suite 200-2
Bellevue WA 98004, United States

contact@ceresair.com

www.ceresair.com